REFUND POLICY

This Refund Policy establishes unified, fair return and refund standards for all iPhone chargers, data cables, screen protectors and mobile peripheral accessories. It safeguards the legitimate rights and interests of global customers and standardizes after-sales processing procedures for cross-border electronic commodity transactions.

All global orders enjoy a 60-day return period starting from the customer’s package delivery confirmation date. All return applications must be submitted within this valid timeframe to obtain official inspection and refund eligibility.

Returned electronic accessories must remain unused, unassembled, intact and free of artificial wear, scratches or water damage. All original outer packaging, product manuals and complete supporting parts must be preserved thoroughly. Used, disassembled, artificially damaged goods cannot be accepted for returns.

We support full refunds, partial refunds or product replacements for quality faults arising from our production and delivery links, including charging failure, chip abnormality, cable breakage caused by production defects, wrong item delivery and package damage during international transit.

Customers applying for returns due to product quality defects need to provide clear photos or video materials to verify functional abnormalities or appearance damage. Our after-sales team will conduct objective evaluation and propose targeted solutions according to actual situations.

After returned goods arrive at our warehouse and pass official quality inspection, all refund review, verification and capital issuance procedures will be completed within 5 to 10 business days.

All refund amounts are calculated and settled in US dollars based on the actual payment amount of the original order. Refund funds will be returned to the original payment channel, and the final arrival time depends on the processing rules of banks and payment platforms.

Discounted seasonal accessory bundles, limited-edition charging sets and regular-priced digital goods implement identical refund standards. No discriminatory after-sales restrictions will be imposed on promotional discount orders with genuine quality defects.

We do not accept unconditional returns caused by personal subjective dislike of appearance, improper model selection or inappropriate personal usage habits without objective product quality faults. All return judgments abide by official policy standards.

We reserve the right to adjust this Refund Policy in accordance with international e-commerce norms and cross-border consumer protection laws. All after-sales disputes shall be resolved in accordance with the latest officially released policy version.